2025
Student Project
A participation design project about city construction plans and how to involve affected inhabitants in the planning process.
Participation
Strategy
Communication
city
ADHD
Cooperation
UI Design
Team
Jessica Messer, Joshua Hemsuthipan
Supervisor
Fabian Jensen
Cooperation Partner
Schwäbisch Gmünd
Roles
Research, Strategy
Context
Above the heart of small town Schwäbisch Gmünd, Baden-Württemberg, lies the so-called 'Hardt' – a neighborhood with different kinds of people: lower income households, rich families, refugee buildings and a university campus.
The image shows where information about the construction plans is displayed. The different information booths are evenly spaced – so that neighbors have to step out of their "zone" and get to know each other.
Strategy
The full plan visualized on a timeline.
Taking upcoming events into account – exploring easily accessible interaction points to inform inhabitants
Being present at regular intervals throughout the given time
Thinking in phases: what comes first, what follows?
Posters in the city
Posters featuring QR codes make the project accessible to a broad target audience – especially to less tech-savy citizens.
Flyer in the mailbox
Residents are directed to the digital participation platform via flyers and a QR code. This form of promotion is particularly effective for people who spend little or no time on social media.
Social Media
Transparency
Regular updates on progress and events
Target audiences
Reaches both younger and older generations across various platforms.
Interaction
Surveys, comments and direct communication with citizens
Quick response
Immediate answers to citizens' questions and concerns.
